Everyone knows word of mouth is the best advertising. Punchey ReviewManagerTM enables your best customers to spread the word, your unhappy customers discretely air and resolve concerns, and allows you to grow your business without investing any extra time.
Are your best customers saying enough good things about you? Do your unsatisfied customers have a direct, private channel to provide feedback rather than venting grievances all over the web? Review Requests can be emailed to customers on a specific schedule or automatically after every purchase. Think of these as comment cards but just in a digital format.
Make it easy for your best customers to share their experiences online. ReviewManager enables customers leaving 4 or 5 star feedback to share their reviews across social media and review sites. Wish you could have your top customers spread word-of-mouth and provide referrals? Now you can.
Show your customers their satisfaction is your priority. With ReviewManager, you provide a private, customer to owner, link to resolve issues and complaints. The last thing you want is a customer going on an online tirade before you even knew there was an issue. With ReviewManager's negative review handling feature you can turn less than thrilled patrons into fans and ensure your online reputation stays pristine.
Wish you could automate the process of collecting feedback and online reviews? Well, now you can. Just use one of Punchey's Mobile or Web Credit Card Terminals and every time you check out a customer they'll receive a review request shortly thereafter. Studies show that customers would prefer digital receipts over paper, allowing you to collect vital contact information, and streamline your online reputation management.
Are you managing negative reviews promptly? How about sharing positive reviews? With Punchey's customer review management software, you can reach out to dissatisfied customers while their responses are still fresh, or thank your fans personally when they say nice things. We also let you automatically share good news across your social media profiles, or on your custom business review page.
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